The online booking platform guides you safely through the various stages of booking. Book
As soon as we receive your deposit, we will send you an e-mail confirming your booking and containing the holiday voucher.
Once your rental stay has been paid, you will receive a new voucher by e-mail, containing the names of all the participants in the stay.
You can follow your reservation or your quotations from your Customer Area, located on our website https://camping-ardy.com/ at the top right of your screen, using your identifiers (file number and e-mail, communicated by the campsite).
We can also accompany you on +335 58 97 57 74.
From November to March: Monday to Friday from 9.30am to 12.30pm and 3.30pm to 6pm
From April to October: Monday to Saturday from 9.00 am to 12.30 pm and 2.00 pm to 6.30 pm and Sunday from 9.00 am to 12.30 pm.
When we reserve a camping pitch or accommodation for you, a confirmation e-mail is sent to you, summarising the amount of the deposit to be paid, the personalised contract, our general terms and conditions, as well as the booking form.
As soon as we receive your deposit and the contract, we will send you a new e-mail confirming your reservation, containing the booking voucher.
Once your holiday is over, you will receive the new booking form by e-mail, including the names of all participants in the holiday, including children under 3 years old.
We can also be reached by e-mail: info@camping-ardy.com.
Please note that we will process your request as soon as possible, during our office hours.
As soon as we block a pitch or a rental, you will receive a confirmation e-mail containing the deposit, the personalised contract, our general terms and conditions and the booking form.
As soon as we receive your deposit and contract, we will send you an e-mail confirming your reservation, containing the booking voucher.
Once your rental period is over, you will receive a new booking form by e-mail, including the names of all the participants in the stay, including children under 3 years old.
In order to make a reservation and to put together your file, you will be asked for certain information:
You can, if you wish, follow and manage your stay yourself in your Customer Area. These identifiers are communicated to you when you book online or by the campsite by e-mail when you book by telephone.
Once you have logged on to your Customer Area, several functions are available to you:
It is possible to make a change to your stay subject to availability:
If the request is accepted by the campsite, any change in the type of pitch or accommodation or in the dates of stay will incur the following charges:
Your request must be sent by post within 48 hours of the event giving rise to your cancellation to SAS l’Etang d’Ardy - 2564, allée d'Ardy - 40990 St-Paul-lès-Dax and to the cancellation insurance company (if subscribed).
This will systematically lead to an invoice for a part of the total amount of the rental and the cancellation insurance costs:
The total amount of the stay includes the reservation of the accommodation or the camping pitch and the cancellation insurance.
Campsite pitch: To confirm your reservation, a deposit of 50 € will be requested. Once the deposit has been received and cashed by the campsite, your reservation will be confirmed by e-mail. The balance must be paid on site.
Accommodation: To confirm your reservation, a deposit of 25%, excluding tourist tax, will be requested. Once the deposit has been received and cashed by the campsite, your reservation will be confirmed by e-mail.
The balance must be paid 30 days before your arrival.
If your reservation is made less than 30 days before the start of your stay, you must pay 100% of the rental amount, including cancellation insurance (optional).
In order to pay for your stay, several methods of payment are possible:
100% secure, simple and fast: you switch to a secure platform of our partner who encrypts all your information for data confidentiality. This method of payment will be systematically proposed to you when you make a reservation by telephone or Internet if you make your reservation less than 15 days before your arrival.
This method of payment may be offered to you when booking by telephone or Internet if the booking is made more than 15 days before your arrival.
In order to confirm your reservation, it is imperative that we receive your payment by bank cheque together with your reservation form within a maximum of 5 days.
Sending address SAS l’Etang d’Ardy - 2564, allée d'Ardy - 40990 St-Paul-lès-Dax
We do not accept e-cheques. We recommend that you send your payment by registered post.
This method of payment can be offered to you when you make a reservation by telephone or Internet if you book more than 15 days before your arrival.
In order to confirm your booking, it is imperative that we receive your payment by ANCV holiday voucher together with your booking form within a maximum of 5 days.
In the "provider's details" box, please indicate " SAS l’Etang d’Ardy ".
If the amount of the holiday vouchers you have available does not cover the total amount you have to pay, it is possible to complete your payment by bank cheque.
This method of payment can be offered to you when you make a reservation by telephone or Internet.
In order to confirm your reservation, it is imperative that we receive your bank transfer and your reservation form within a maximum of 5 days.
Bami - banque Michel Inchauspe – Dax
BIC : BAMYFR22XXX IBAN : FR76 1795 9000 3065 7590 2100 376
This cancellation insurance intervenes in the following cases:
To find out more about the conditions for cancelling your holiday due to Covid-19, please consult the cancellation insurance contract and its extension COVID-19.
To find out more about the conditions for cancelling your stay, the conditions for late arrival, the conditions for interrupting your stay (details of cover, deductibles, sums reimbursed, reasons for cancellation taken into account, amounts of intervention, time limits for declarations, etc.), please consult the Cancellation Insurance contract.
As a reminder, in accordance with our general conditions, no refund will be made by the campsite in the event of cancellation or interruption of your stay.
As we cannot foresee everything in life, we suggest that you take out holiday cancellation and interruption insurance with our partner Gritchen Affinity to avoid any unforeseen events.
If the claim is covered by their general conditions, notify the company within 48 hours, using one of the following 3 methods:
Camping l'Étand d'Ardy 2021 - All rights reserved - Legal Notices Website creation Agen - Toulouse
Sanitary pass is compulsory for people aged 18 and over. In order to guarantee everyone's safety, we carry out a check at the start of your stay.
The Pass can take one of the following forms: